Home > Useful Links > Home-Based Learning (HBL) > Helpline for SLS Matters

Helpline for SLS Matters


SLS Support for Home-Based Learning


Please click here here to access the Singapore Student Learning Space (SLS).

Guide to SLS Account Management.pdf 

School Operating Hours


During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments. 

School-based Helpline: 67486746
Mondays - Fridays: 8:00 a.m. - 4:00 p.m.

For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.

Non-School Operating Hours


Students can only contact the SLS Helpdesk outside the school operating hours.

SLS Helpdesk: 6702 6513

Mondays - Fridays: 4:00 p.m. - 9:00 p.m.
Saturdays: 9:00 a.m. - 9:00 p.m.
*Closed on Sundays & Public Holidays

Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.